Note: In order to ensure you do not lose any emails we recommend that you keep your existing email account as an archive and add your new it'seeze email account as a brand new account. Depending on your mobile device this may not be possible and you may need to remove your old account from your phone - ensure the emails are backed up elsewhere before attempting this.
This guide is for the mobile operating system Android 9+.
Before following the below step by step guide, please find the email sent to you which contains your email settings.
Step by Step Guide
Go to the Email app.
Click Other.
Enter your Email address and Password, then click Manual setup.
These details can be found in the email we sent you with the subject line 'Webmail / IMAP - [Your company name]')
Select IMAP.
Fill in your incoming server details.
User Name: your email address
Password: your email address password (found in the email we sent you with the subject line 'Webmail / IMAP - [Your company name]')
Server: zimbra.protectedservice.net
Port: 993
Security Type: SSL/TLS (Accept or certificates) or SSL (if you are given this option)
When you have entered the relevant details, click Next.
Fill in your outgoing server details.
SMTP server: smtp.protectedservice.net
Port: 587
Security Type: STARTTLS (Accept or certificates)
User Name: your email address
Password: your email address password (found in the email we sent you with the subject line 'Webmail / IMAP - [Your company name]')
When you have entered the relevant details, click Next.
Finally, select your sync frequency and whether you want to be notified when email arrives and then click Next.
